THIS PRODUCT SHOULD BE LIFTED WHEN MOVING, DO NOT DRAG THE UNIT.
PLEASE DO NOT STORE THE PRODUCT UPRIGHT.
PLEASE TAKE THE UNIT APART AT THE CORNER CONNECTORS WHEN STORING.
TRAINER VERSION 2.0;
- Horizontal Bar;
Are the drilled holes to small or the wrong place? Are all the spring buttons there?
Analyse whether the hole is too small to get the bolt through to attach to the vertical. If it is, please contact for a replacement. If there are not 2 spring buttons per bar please contact us. - Vertical poles;
Does the bolt fit into the pole? Is the slit for the trainer cable in the wrong place?Please contact us to get a replacement - Bungee Cord
Do the bungees pull tight?Please re try tying the bunge cord to get it to the strongest it can go to. If you cannot get it any tighter and it is not tight enough, please contact us for further assistance.
- Corner Connectors;
Make sure corner connectors are put in the correct place: Rubber gripped connectors go on the bottom and the Plain around the top.
If anything is missing broken or torn please contact us within 10 working days of delivery and we will be pleased to resolve any issues of product delivered with a faultIs the transfer paper stuck to the sleeve?
Use damp cloth and slowly wipe the paper from the sleeve.
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VERSION 1 QUICK FEET TRAINER
We’re proud of our quality control procedures, so in the rare event that you do have faulty items we will do our upmost to get you up and playing as soon as possible.
If we deliver the wrong or damaged goods to you please notify us within 48 hours so that we can rectify the situation.
Replacements claimed outside of the relevant time period will be at our discretion.
All personalised items are not returnable unless faulty.
Please notify us of non-delivery of part of a consignment within seven working days of the delivery of the remainder of the consignment.
Please use the troubleshoot help below and if you are still having issues contact us at customerservices@quickfeet.net . We aim to reply within 1 working day. Please give as much detail as possible for a speedy resolution. We may require photographic evidence for any physical faults.